What Positions Can Medical Administrative Assistants Hold in the Healthcare Field?

What Positions Can Medical Administrative Assistants Hold in the Healthcare Field?

As the medical field becomes more sophisticated and advanced, medical administrative professionals grow in more demand.

What do medical administrative assistants do?

Medical administrative assistants (MAA) are essential to the efficiency and success of today’s medical offices. MAA’s can work in a variety of healthcare settings, such as (but not limited to):

  • Hospitals
  • Clinics
  • Chiropractic offices
  • Family Medicine medical offices
  • Dental offices
  • Nursing homes
  • OB/GYN offices
  • Orthopedic offices
  • Oncology offices
  • Pediatric offices
  • Podiatry offices
  • And with insurance companies

Medical administrative assistants are responsible for a wide array of important front-end office procedures. Depending on the office or medical setting an MAA works in, the job duties may vary. Common medical administrative assistant duties include:

  • Being a patient’s first point of contact
  • Greeting patients and signing patients in at the front desk
  • Answering the phone and answering patients’ questions
  • Scheduling appointments in-person and over the phone
  • Gathering a patient’s medical history
  • Completing electronic medical coding
  • Filing and processing insurance claims
  • Updating and maintaining organized medical and billing records
  • And more

What jobs are available to medical administrative assistants?

The healthcare industry’s tremendous growth has both healthcare providers and insurance companies in need of trained medical administrative assistants to fill specialized positions that will keep medical offices and procedures running smoothly.

According to Healthcarepathway.com, medical billing has become much more high-tech, and most office staff in the medical field need to be highly trained in billing and electronic health records, as well as knowledgeable about office procedures and medical terminology and technology.

As a medical administrative assistant, you can specialize and hold positions as a:

  • Medical Biller
  • Medical Coder
  • Medical Insurance Claims Representative
  • Patient Advocate
  • Insurance Verifier
  • Benefits Authorizations Representative
  • Medical Registrar
  • Patient Scheduler
  • Medical Records Specialist
  • Medical Office Assistant
  • Patient Services Representative
  • Medicare/Medicaid Specialist
  • DME (Durable Medical Equipment) Specialist


At Ohio Business College, we’re staying on top of the healthcare sector’s trends and growth. This has allowed us to help our medical administrative assistant students capitalize on new administrative job opportunities in the medical field.

Would you like to grow a prosperous career in the healthcare industry? You can make a big impact in the day-to-day of various medical offices, hospitals, clinics, nursing homes, and health insurance companies.

Take your next professional steps by discovering Ohio Business College’s hands-on medical administrative assistant associate degree program. Designed to fit your schedule, OBC offers day and evening MAA classes and works with your busy schedule.

Learn about this top-rated program first-hand by checking out what these OBC medical administrative assistant graduates had to say about their experience at OBC and how the program helped them land their dream medical job:


Ashten Howard                                                  Dawn Ulle